Support

Support

Need help getting started or have a question about Databrary? There are a number of ways to get your questions answered.

Email us

Contact us at contact@databrary.org and a staff member will respond to you.

Support hours

If you would like to talk to someone on the Databrary team, online support is available at your convenience, Monday through Friday 9AM - 5PM Eastern Time. We are happy to answer any of your questions about authorization, obtaining permission for data sharing, how to manage and organize your data using Databrary, etc. Contact us at contact@databrary.org to set up a time.

User guide

We are continually updating our User Guide and our F.A.Q.s.

Call us

You can reach us at 212-998-5800

Mail us:

Databrary 198 Mercer St. 8th Floor, Suite 807 New York, NY 10012